Privacy, payment and booking terms

Online survey assumptions

The online price is for a standard visual fire door survey, also known as a non-intrusive survey. It does not include opening-up, removing architraves, intrusive investigation, repairs, replacement parts, resident liaison, waiting time or return visits.

Online prices assume all doors are in one building, over no more than 5 floors, and can be accessed without delay during the booked survey visit. Doors that cannot be accessed, require waiting time, require a return visit, or are in additional buildings/floors may be charged separately.

Intrusive and repair works

If intrusive investigation is required, this will be quoted separately. Intrusive works may include opening-up, removing architraves, checking concealed areas, inspecting frame/wall gaps or investigating hidden fire stopping.

Survey prices do not include remedial works, replacement ironmongery, replacement seals, glazing, signage, closers, locks, door leaves, frames, decoration or access control works unless specifically quoted.

Payments and data

Online payments are processed by Stripe Checkout. FDS does not store card details. Booking details are stored so FDS can confirm attendance time, access arrangements and survey records. Contact us for privacy requests.

Analytics consent and Microsoft Clarity

Fire Door Survey uses Microsoft Clarity for website analytics only after a visitor accepts analytics. Analytics consent is denied by default.

The site shows an analytics consent banner with two options: Accept analytics or Reject analytics. Your choice is stored in your browser localStorage using the key fds:analytics-consent, so the banner is not shown again after you make a choice.

If you accept analytics, Microsoft Clarity may collect usage analytics such as clicks, scrolling and page interactions to help us understand and improve the booking journey. If you reject analytics, Clarity consent remains denied and the site clears Clarity cookies where present.

The Clarity cookies used after analytics is accepted may include _clck and _clsk. Contact, pricing and booking form fields remain masked with data-clarity-mask="true", so typed form content is not intended to appear in Clarity recordings.

To change or clear your choice later, clear this site's browser data or localStorage for Fire Door Survey, then reload the page. The analytics consent banner will appear again.